If it is marked as [processing] on ‘My Account’, the deposit was confirmed.
“SWEET GALE” does not allow undervaluation.
We won’t ask for undervalues, so please be aware of the benefits of ordering.
(이 페이지는 영문 페이지입니다.호야 한글 페이지 : 클릭 )
Please contact me if an error happens during paypal payment.
[when the cancel mark is in the order information although the payment was done normally / when the payment is not done but cancelled repeatedly]
* bare Hoya head *
- Hoya in this promotion photos is Yellow normal skin and he is 6-7 inch wig,14mm eyes.
- Assembled Hoya includes: Hoya Head, Body, Certificate of Authentication, Default box
- Head parts only includes: Hoya Head, Certificate of Authentication
- The wig, eyes, outfits, face up and accessories in this promotion photos are not included in your order.
- Please allow 50~60 business days for delivery of the heads and allow 80~90 business days for delivery of the assembled dolls.
A skin color has been changed.
- Colors may slightly differ depending on your monitor screen types and settings.
- The cast of Sweet Gale dolls start immediately after confirmation of the deposit. After the confirmation we do not accept order cancellation due to mind change and individual reasons of customers.
- Urethane dolls are characteristic in that they have parting lines. We do not remove all parting lines except for gate traces. but The big object of the parting line is released after the job of sandpaper. Please understand that it is not an error when there is color difference in color and surface due to sanding.
- Sweet Gale dolls are not perfectly symmetric since they are hand-made.
- Sweet Gale does not respond to such questions as clothes -compatibility with other companies, skin color comparison, and size comparison. (Sweet Gale does not have dolls of other companies.)
Sweet Gale does not provide exchanges and refunds for visually-undistinguishable trivial parts and any phenomena that appear as characteristics of duplicated dolls.
(for example, scratches created during removal of gates)
※ Please understand these are hand-made.
- As it is colored at a manufacturing factory, there could be differences in skin color of each order. Please be noticed about it.
- Sweet Gale does not allow exchanges and returns of goods damaged by customers.
Please apply through the email for exchanges within 7 days after receiving dolls with visible air bubbles or foreign materials.
- The order of assembled dolls takes a preparation time of 80 to 90 business days and the order of doll heads takes a preparation time of 50 to 60 business days before delivery.
- The delivery is made only through EMS.
- Sweet Gale asks for your prudent orders.
Yellow normal, white peach
Head Parts only, assembled Hoya[27 body]